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Bupa Dental LogoWe are excited to announce that we will now be known as Bupa Dental Helensvale.

Our practice’s long standing commitment to providing high quality dental care aligns perfectly with Bupa’s philosophy of being a health and care partner for customers.

We have refurbished our practice to help improve our patient experience, with modern dental rooms and technology in a more comfortable environment.

If you have any questions about the changes or wish to book your next appointment, please visit our new website or contact our friendly team on (07) 5665 8144.

Or alternatively click here to visit our new website.

Dental Emergencies

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Emergency Dentist Gold Coast

Dental pain almost always strikes when you least expect it. That is why a dental emergency usually finds you unprepared or helpless. At times like this, you will need to see an emergency dentist on the Gold Coast who has the expertise to handle your situation in a professional and caring way.

Monterey Keys Dental Surgery, your professional emergency dentists on the Gold Coast

Monterey Keys Dental Surgery treats every dental emergency as an individual case that requires timely evaluation and treatment. Not only are our emergency dentists professionally equipped to provide expert care to patients who may be under physical or emotional stress, we give due priority to all emergency cases.

We also make it more financially accessible. By offering flexible payment options and healthcare coverage benefits, we hope to be the most accessible dental care provider for you in any unforeseen circumstances.

If you are experiencing dental pain, do not ignore it or hope that it will go away. No matter how minor or erratic dental pain may seem, it could indicate an underlying problem that will worsen over time. If left untreated, a brief annoyance now may become a serious condition later.

Don’t delay a dental treatment until it’s too late. Contact our friendly staff at (07) 5665 8144 to make an appointment today.

Our Opening Hours

  • Monday – Tuesday: 8am – 5pm
  • Wednesday: 8am – 6:30pm
  • Thursday: 8am – 5pm
  • Friday: 8am – 4pm
  • Saturday: 9am – 3pm

If you are experiencing a dental emergency right now, call our Gold Coast team immediately at (07) 5665 8144.

emergency dentist gold coast

Emergency Dental Care

Professional emergency help is available at our Gold Coast practice.

The Monterey Keys Dental Surgery emergency team on the Gold Coast has the experience and training to handle any dental situation that involves sudden pain and trauma, whether arising from an underlying condition, a tooth injury or accident.

Whether it is a chipped or fractured tooth, toothache or dental abscess, we do not take any type of dental pain lightly. Our job is to examine, identify and treat the problem areas in a timely and coordinated fashion.

We do not merely treat the symptoms but investigate and resolve any underlying issue that is causing the pain – no matter how minor they may appear at first.

While offering relief at the first sight of pain is our priority, we also look after the patients’ emotional needs – helping to ease their anxiety throughout the treatment. We offer sedation for anxious patients.

What to do in an emergency

When a dental emergency occurs, the last thing you should do is panic. It is important to remain calm so that you do not aggravate the situation by overreacting. On the other hand, you may be tempted to ignore some dental pain as they only make you feel mildly uncomfortable. In so doing, you may underestimate its actual impact. No matter how minor, the onset of dental pain may be a precursor to far more serious problems – even leading to permanent teeth loss. It is always good practice to avoid an extreme response, either being overly cautious or cavalier.

In the event of a dental emergency, these tips may be helpful to ease the pain or anxiety until you receive professional help:

  • Knocked-out tooth

    Knocked-out toothKnocked-out tooth

    Rinse the mouth with mild salt solution. Locate the missing tooth and contact us immediately. The tooth stands a higher chance of survival if it is re-inserted within the first hour of being knocked out.

  • Fractured or chipped teeth

    Fractured or chipped teethFractured or chipped teeth

    Rinse your mouth with salt solution and clean the area around the broken tooth, to get rid of any debris or food particles. If bleeding occurs, apply pressure with a handkerchief to stop the bleeding. If it persists after 15 minutes, contact us immediately.

  • Swelling around the teeth and gums

    Swelling around the teeth and gumsSwelling around the teeth and gums

    Rinse with a mild salt solution to clear area of food particles then apply an ice pack on the affected area.

  • Objects lodged between teeth

    Objects lodged between teethObjects lodged between teeth

    Rinse your mouth with warm water. If the object is loosened, you may try to remove it gently. Do not attempt to remove the object by force or using any instruments that may further injure your tooth.

  • Broken or fractured dentures

    Broken or fractured denturesBroken or fractured dentures

    If you are already using dental replacements, you may also experience an accident involving your denture or partial denture. Many people will attempt to fix broken or fractured artificial teeth by themselves, usually with adhesive or epoxy glue. That is not a good idea. The best thing you can do is to bring the damaged denture to your dentist to get it professionally repaired – if the clinic provides dental repairs and maintenance services. Your denture is made to precisely fit in your mouth. Any extra bulk due to a badly patched together prosthetic will likely irritate the soft tissues in your mouth and cause mouth sores later. You should also get it professionally done out of oral hygiene considerations. After all, this is a dental device that is put in your mouth for long periods at a time.

    Monterey Keys Dental offers repairing services for both complete and partial dentures. We use clinically advanced methods, materials and tools to handle all denture failures and damage.

  • Infection from Wisdom-Tooth

    Infection from Wisdom-ToothInfection from Wisdom-Tooth

    Periocoronitis refers to the infection that occurs around a partially erupted wisdom tooth, resulting from entrapment of food particles and bacteria under a gum flap. Symptoms include swollen and painful gum tissue in the affected area. As the tooth is not fully erupted, the area is often very difficult to clean and can easily lead to decay. For immediate pain relief, rinse your mouth a few times spread over 2 to 3 hours, with salt solution or warm water. Call to book an appointment with your dentist for immediate dental care.

  • Bleeding


    You can try to manage the bleeding by applying moist gauze on the area with light pressure. If the bleeding does not stop, you need to see a dentist immediately. Some people have bleeding issues or bruise easily due to blood disorders or high blood pressure. It is important to check with your physician, who may require you to undergo more tests to ascertain specific bleeding causes. Do not treat teeth or gum bleeding as a natural dental occurrence if the bleeding is difficult to contain. If you have a personal or family history of bleeding problems, please inform your dentist during the consultation.

  • Post-Surgery Infection

    Post-Surgery InfectionPost-Surgery Infection

    The other type of infection is one that follows an oral surgery. Potential symptoms of a post-surgery infection include swelling, pain and slight fever. Although some post-surgery swelling is to be expected for some procedures, it should not last beyond 4 days.

    If the dentist has determined infection as the cause for your swelling symptoms, you may be put on antibiotics or asked to change the one you are currently using. There is also a likelihood that your wound needs to be investigated further or cleaned out. If you have any suspicion at all that the symptoms you are experiencing may be due to post-surgery infection, do not wait it out but consult a dentist immediately. Symptoms of infections are much easier to treat if discovered early.

For other conditions like Severe Toothache; Broken Dentures; Lost filling or Crown; and Dental Abscess, you are advised see one of our Gold Coast emergency dentists right away. If you are experiencing a dental emergency right now, call Monterey Keys Dental Surgery immediately at (07) 5665 8144.

Children's Dental Emergencies: Dental emergencies involving children

When you are a parent or caregiver caught in a child’s dental emergency, it can be quite a harrowing experience. That is why it is always a good idea to have an emergency dental contact stored in a convenient place – like your smartphone. The worst thing you can do when the inevitable happens is to panic. Remember: It does not help the situation to be emotional or highly-strung. Your child may already be traumatised by the dental situation, as such will be looking to your guidance and support.

To help to mitigate the situation until professional help is sought, here are some dental emergency tips that might come in useful:

  • Permanent tooth gets knocked out

    Permanent tooth gets knocked outRinse the tooth to clean the area and clear away any dirt or food particles. Hold the tooth by the crown and place it back in the tooth socket, then ask the child to bite down firmly on a moist towel or clean gauze. If the tooth is reinserted within an hour of it getting knocked out, there’s a good chance the tooth will survive. If reinserting the tooth does not work, place the tooth in a glass of milk. For either case, contact us immediately.

  • Bitten or cut lip

    Bitten or cut lipIf the area is bruised or swollen, apply ice or cold compress. Should bleeding occur, apply firm pressure on the area to control it. If the bleeding does not stop within 15 minutes, contact us immediately.

  • Broken Braces

    Broken BracesGently remove the broken piece if it does not cause any pain to the child. Never pull or remove any part of the dental device by force. If the wire is stuck in the cheek or gums, contact us immediately.

If a child in your care is experiencing a dental emergency right now, give us a call at (07) 5665 8144today! Rest assure that our team of patient and friendly Gold Coast emergency dentists are standing by to offer help – any time you need it.

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Content by Dr. Malcolm Duff

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