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Bupa Dental LogoWe are excited to announce that we will now be known as Bupa Dental Helensvale.

Our practice’s long standing commitment to providing high quality dental care aligns perfectly with Bupa’s philosophy of being a health and care partner for customers.

We have refurbished our practice to help improve our patient experience, with modern dental rooms and technology in a more comfortable environment.

If you have any questions about the changes or wish to book your next appointment, please visit our new website or contact our friendly team on (07) 5665 8144.

Or alternatively click here to visit our new website.

Health Funds

Affordable & Convenient Dental Care
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Health Funds

At Monterey Keys Dental Surgery we are dedicated to enhancing the smiles of our patients by offering not only the highest quality dental care, but dental care that also won’t break your budget.

To make sure that looking after your oral health is as simple and cost effective as possible, we accept several different health funds, each with their own advantages. For example, we provide no gap dental diagnostic and preventive services to members of most private health funds (depending on extras coverage).

The information below provides an outline of the services and payment options available to help you and your loved ones receive the treatment you need.

Bupa Members First
Other health funds
Special Offers
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Bupa Members First

As a Bupa Members First provider, we can provide Bupa members with Extras Cover additional value when they visit our practice. This includes:

  • Peace of mind with known out-of-pocket expenses.
  • No gap preventative dental services to patients with the appropriate cover. This entitles you to no “gap” between the cost of your services and what you need to pay – which means you benefit from no out-of-pocket expenses for treatments such as your annual check-ups.
  • Generally higher set benefits – typically 60-100% back on general and specified services (subject to members’ level of extras cover, annual limits, and waiting periods).
  • Gap free kids’ dental – no out of pocket expenses for your children’s general dental treatment which includes check-ups and cleaning, fillings, x-rays and more. Best of all, your children are covered until they turn 25!

For full terms and conditions of coverage, visit your local Bupa retail store or visit the Bupa website on

No out-of-pocket expenses

At Monterey Keys Dental Surgery, we can appreciate that seeking dental treatment can become a stressful experience when you are uncertain of your out-of-pocket expenses. By partnering with Bupa, we are pleased to be able to offer all Bupa members who visit our practice the confidence in knowing what their out-of-pocket expenses on most dental treatments will be before undergoing treatment.

Please visit to find out more details on your eligibility.

Additionally, as a Bupa Members First practice we are able to offer on the spot claiming facilities to submit claims electronically saving you both time and stress when it comes time to claim your dental expenses.

Kids Dental

As an additional bonus, we are able to offer your children Gap Free dental when signed up to Bupa health cover with applicable extras and hospital cover. Depending on your Extras Covers, this means no out-of-pocket expenses for general dental care such as check-ups, X-rays, scale and cleans, fillings, and more. Even better, the coverage is valid until your child’s 25th birthday.

Please note that Gap Free kids’ dental is only available to child dependents only on select Extras Covers when used on a family membership including hospital cover. Annual maximums, waiting periods, and other exclusions and waiting periods still apply.

To check your child’s eligibility, visit Bupa online or get in touch with us today.

Other Health Funds

Monterey Keys Dental Surgery accepts most major health funds. We are a preferred provider for several different health funds, helping our patients get the dental care they need.

  • HCF
  • nib
  • HIF
  • CUA
  • Navy Health
  • Defence Health
  • Medibank
  • Police Health
  • Ahm
  • Australian Unity
  • CBHS Health Fund
  • CDH Benefits
  • Grand United
  • HBF
  • Frank
  • Police Health
  • Queensland Country Health
  • Railway and Transport Health
  • Teachers Health

We are happy to provide on-the-spot claiming for most health funds. Before you visit, it is best to contact your health fund representative to confirm your eligibility and to learn full terms and conditions.

Cannot find your health fund in our list? Please contact us to discuss your options.

Special offers to make your dental care more affordable

At Monterey Keys Dental Surgery, we strive for excellence in all areas of our dental surgery – this includes making our dental treatments convenient and affordable for all of our patients. With this in mind, we are excited to offer both new and existing patients options to assist with the cost of your dental treatment.

As part of your overall health team, we offer both a patient loyalty program and referral vouchers which help reduce the cost of treatment. If you or anyone you know are looking to visit us for the first time, we have a New Patient Offer to make your first visit more affordable. All of our special offers for patients can be found here.

Another great benefit available to our patients is the Child Dental Benefits Schedule (CDBS). If you have a child aged 2 to 17 years old you may be eligible to receive $1000 every two years toward their basic dental treatment under this government initiative. Some of the services available under the schedule include check-ups, x-rays, extractions, and fillings. To learn more about CDBS and to check your child’s eligibility click here. Alternatively, you can visit the Medicare website for further details.

Before taking up any of our special offers, contact our practice as certain terms and conditions will apply.

Contact us for more information

At Monterey Keys Dental Surgery, we are committed to quality, innovation, and customer service excellence. With this, we are always happy to discuss any questions or concerns you may have regarding your payment options. Feel free to contact a member of our friendly team to discuss your options in more detail.

Members First Provider for:

  • BUPA Members First Provider
  • HCF
Content by Dr. Malcolm Duff

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