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Bupa Dental LogoWe are excited to announce that we will now be known as Bupa Dental Helensvale.

Our practice’s long standing commitment to providing high quality dental care aligns perfectly with Bupa’s philosophy of being a health and care partner for customers.

We have refurbished our practice to help improve our patient experience, with modern dental rooms and technology in a more comfortable environment.

If you have any questions about the changes or wish to book your next appointment, please visit our new website or contact our friendly team on (07) 5665 8144.

Or alternatively click here to visit our new website.

QIP Accreditation

Are you after an Accredited Practice?

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Monterey Keys Dental Surgery QIP Accreditation

Your Safety Comes First at a QIP Accredited Practice

The extent to which patient safety protocols are integrated into the everyday culture of a dental practice varies between clinics and should not be taken for granted. Although it is true that Australian dental clinics in general are held to high quality health standards, governed by a robust regulatory framework, patients cannot be too careful when selecting a dental practice. After all, it is difficult to assess which dental clinics take the trouble to implement these carefully structured safety standards and which ones are prone to cutting corners or simply ignoring them.

Thankfully, there is a way you can tell. QIP (Quality Innovation Performance) accreditation is an independent certification that demonstrates the commitment of the recognised dental practice to provide a standard of dental care and quality improvement that is consistent with the National Safety and Quality Health Service (NSQHS) Standards.

What does QIP Accreditation represent?

QIP Accreditation is an independent recognition awarded to organisations that meet the requirements of a set criteria or standards. It also serves as a tool to assess and enhance performance and outcomes of an organisation, service, program or activity. In the case of a dental practice, the QIP Accreditation is given to a practice that has demonstrated willingness and ability to incorporate NSQHS standards into its routine practice culture and patient safety protocols. NSQHS standards broadly correspond to the regulatory requirements instituted at Federal and State governmental levels.

What does it mean for the patient?

When you choose an accredited practice to take care of your dental needs, you are also choosing peace of mind, knowing that all our dentists and staff are trained and experienced in the implementation of quality care and patient safety processes. We wear our QIP Accreditation proudly not merely as a badge of honour, but also to symbolise our ongoing commitment to your safety and welfare at all times.

The Australian Commission on Safety and Quality in Health Care adopted the National Safety and Quality Health Service (NSQHS) Standards in 2011. Since a QIP Accredited Practice must meet NSQHS standards as set criteria, it has also satisfied the high standards of quality patient care delivery recognised at the National level.

We are proud to say that Monterey Keys Dental Surgery belongs to a group of accredited dental practices that meet QIP standards of patient care for all patients.

What does it mean for Monterey Keys Dental Surgery?

QIP Accreditation underscores our ongoing commitment towards the improvement of safety procedures and policies in our clinic. It informs both staff and patients alike about the quality standards and risk management policies that are in compliance with relevant regulatory requirements.

Accreditation is based on our demonstrated ability to meet set criteria or standards across the entire organisation. While it recognises our past efforts, it continues to evaluate our performance in keeping with prevailing standards and best practices to periodically assess our suitability for accreditation. It inspires us to foster a culture of quality by building a more efficient organisation along the path of quality and performance assurance.

To find our more about our ongoing commitment to patient safety and quality care, please call us for more information.

Members First Provider for:

  • BUPA Members First Provider
  • HCF
Content by Dr. Malcolm Duff

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